We have a passion for genuine gemstones and the art of jewellery making has stemmed from years of working closely within the jewellery sector.

Our buying team travel to some of the world’s most remote destinations to ethically source the best gemstones for the best prices. Founded in 2010, JewelleryMaker has continued to carry the same ethos into the present day. We are proud to have an exceptionally talented team of designers who partake in each show to share their designs and technical knowledge with our customers. These same designers also conduct a variety of onsite customer workshops with step by step tuition aimed at all levels of experience, enabling us to meet many of our wonderful customers.

Our TV channels feature falling price auctions where every bidder pays the same, lowest price. This means that during our shows the price of items will gradually decrease.

Our app allows you to view the fantastic JewelleryMaker channel. You can browse (and purchase!) all of the auction items in detail as well as our Deal of the Day, Best Sellers and our Show Deals. You can also send a message in to our studio.

After the app loads, you are presented with the Live Auctions page. From here you can use the bottom tab bar to select a channel or view different products. To access the many other features of the JewelleryMaker app, press the Menu button in the top left corner of the screen. App settings can be accessed via the Settings button within the menu.

If you have access to a Google Chromecast or Apple Airplay compatible device, you can display our live channel on your device by pressing either the Cast icon (Android) or the Airplay icon (iOS) in the video player control bar and following the on screen instructions.

Press the menu button and select Live Auctions. To view our current Best Sellers as well as our latest Deal of the Day, press the What’s Hot button. To see any deals that have just been on air along with pre-order items and items that are similar to the item which is currently on air, tap on the Today's show deals button To see our full range, press the Menu button and select “View More Products" to view all of our products.

You can watch our live channels, browse the Show Deals section without logging in. If you want to purchase items, or send a message to the studio, you will need to log in to your JewelleryMaker account or create one. All of this can be done from within this app.

When you try to perform an action which requires you to be logged in, you will be prompted with a login screen like the one above. If you don’t have an account, and have never ordered from JewelleryMaker before, tap on “Not got an account? Register”. You will be taken through a couple of simple forms to set your account up. If you have ordered from us before, but have never created an account, select “Ordered with us previously? Click here”. You will need order details from a fairly recent order to link your previous purchase(s) with your online account.

Use the Menu button to access the Live Auctions section. Simply press “Add to Basket” to bid on the currently listed item. If there are different sizes or variations available, you will be prompted to make a selection. The item will then be added to your basket. If the price drops during the show, don’t panic, everybody will pay the final, lowest auction price. To make sure you get your auction item, make sure you check out your order as soon as possible to ensure you don’t miss out.

You can checkout by pressing the Basket button to check your basket contents before going to checkout.

Simply press on any of our product images to see a full screen gallery of all of the images we have available for a particular product. You can get back to your previous screen by pressing the X at the top of the screen.

Use the Menu button to access the Live Auctions section. Press either What's Hot or Today's Show Deals on the bottom tab bar to see all of our products for the day.

If you rotate your device whilst watching live auctions, the app will toggle between portrait and landscape mode. You can now access all functions of the app from landscape mode by pressing the floating menu button in the top right of the screen. Additionally, you can view live channels without any distractions by pressing the full screen toggle button in the video player control bar.

Use the Menu button to access app settings. Use the dropdown menus to select the desired currency and delivery country.

To reduce your mobile data usage, you can switch off the video feed via the Settings button from the menu. Untick the “Enable Video” box to switch off the video feed. You can re-enable it by pressing the same box again.

If you encounter an issue with the JewelleryMaker app, the best way to get help is by pressing “Contact App Support” from the Settings menu. This will create an email for you to describe the issue you are having. It will also give our Support team all of the information they need to quickly resolve the issue. To see what information is being sent, scroll to the bottom of the automatically generated email.