Every one of these bars was chipped or snapped - polished, but still there and very noticeable. They are not worth the effort or expense of making into jewellery. Some bars were top drilled, others randomly through the middle somewhere. They should have been rejected early in the process. Not everything can make you money, Jeweller Maker!
Thank you for your feedback regarding item MSGP46.
We're sorry to hear that this item arrived chipped and snapped and we do apologize for any inconvenience this may have caused you. In this instance we would recommend returning the item back to us for either a refund or a credit. Unfortunately, we wouldn't be able to offer a replacement at this moment in time as the item is no longer available. If the item is found to be faulty, we would be more than happy to refund any return postage costs.
We would also like to thank you for your feedback and we will make sure that your comments are passed on to the relevant departments.
If you require any further assistance, please do not hesitate to contact us on 0800 6444 655 or email us at [email protected]
Clare W - JewelleryMaker